As a consumer, you have rights. If merchants made misrepresentations to induce you into purchasing an item, used deceptive financing techniques, or provided you with an incomplete or subpar product, you can hold them liable for their wrongful acts.

Located in St. Charles, Flesner Wentzel protects consumers against unscrupulous sales techniques and financing arrangements. Our attorneys also help clients enforce their rights when they receive subpar products and poor service by bringing lawsuits under the Missouri Merchandising Practices Act.

At Flesner Wentzel, we understand that initiating legal action can be scary. We take the fear out of the legal system. Our lawyers are here to answer any questions you have. We take the time to explain your rights to you, and we will stand by your side during every stage of your consumer protection claim.

Types of Consumer Protection Cases Handled

We handle cases involving: new and used car transactions, home construction and contractor disputes, financing and loans including pay day loans, title loans, illegal repossessions and creditor harassment, pre-need funeral contracts, deceptive advertising, substandard living conditions in residential leases, identity theft, violations of health and other privacy laws.  We also handle other consumer matters on a case-by case basis.

Please click on the links below for more information or call (636) 442-4529 to speak to a consumer protection attorney about your case today!

At Flesner Wentzel, we don’t let car salesmen get away with using illegal sales practices. We fight back and stand up for our clients’ rights.

Our lawyers protect consumers throughout the state from fraudulent car advertising, sales and financing practices, and help clients get compensation under state lemon laws.

If you hired a contractor or other service provider to do work on your home, you are entitled to a quality end result. When contractors and other service providers do bad work or leave projects incomplete, there are steps you can take.

We help clients hold home contractors liable for fraud, enforce their home service contracts and receive the benefits of their bargain.

As a renter, you have rights. If your landlord is failing to make necessary repairs, refusing to deal with noisy neighbors or violating your rights to privacy, we can help.

Our attorneys help renters enforce their rights, and hold landlords liable for their wrongful acts.

Many debt collection agencies use aggressive collection practices such as threats, obscene language and embarrassing communication techniques. Falling behind on your bills does not make you a criminal, and you do not deserve to be treated as one. At Flesner Wentzel, we stop illegal creditor harassment.

We know what collection techniques are legal and those that are illegal. Together, we will stop the harassing calls, the threatening letters, and the embarrassing and illegal debt collection practices.